We bonded over serving our communities in our police careers and how we are now using our unique experiences to address audiences from all walks of life.
Charles draws on his years of police experience—rising to the rank of Patrol Sergeant whilst completing MA in Executive Leadership—and especially the hard-learned knowledge at the sharp end of law enforcement. He draws on this unique knowledge and skills to improve employees, mid-level managers, to senior leaders’ ability to effectively manage some of the most difficult interpersonal interactions you may be required to engage in.
He especially has a wealth of knowledge in relation to helping and managing people with mental health conditions from his specialised police training and facilitation. When his police department formalized its Crisis Intervention Team (CIT), it was Charrles who was selected to lead and develop the team and was responsible for training officers and recruits in the 40-hour crisis intervention (de-escalation) course.
Mental well-being is, unfortunately, a growing issue across the globe with war, inflation, the cost of living crisis, addiction, and natural disasters to name just some of the triggers of our current mental health situation – where Charle’s knowledge and skills come to the forefront.
If you are looking to develop your or your team’s ability to more effectively manage and resolve difficult interactions, especially when they may involve those suffering mental health challenges, I highly recommend you engage Charles.
#NSA #PSA #Communication #Deescalation #Leadership #Retention #Culture
Daryl Elliott Green | Award Winning Speaker
twiceshot.com
#inspiring #motivation #resilience #keynote #speaker
YOU CAN LEAD A HORSE TO WATER AND WHEN IT DRINKS… PSA SCHOLARSHIP | MY FATHER ALAN GREEN’S JOY
14/06/2023
At the same time, I was undergoing a second attempt to reconstruct my mouth shattered by a bullet on May 1, 2000. This 3D animation shows the damage.
One morning I am walking along a path at the Police Academy towards my boss, Inspector Dave Stevenson. Stopping. I share the challenge now completed. I then say, “Dave, I know these last few years I have not been firing on all 8 cylinders, I’d just like to thank you for your support.”
Dave stops me in my tracks, “Greeny, you may not realise it, but I never told you anything to do, I only made suggestions, and you acted on those suggestions, so I invested more and more time in you.”
Since being shot on duty I have had several kind people make helpful suggestions in my life. Each led me to water, offering me the opportunity to ‘drink’. In saying “Yes!” I have benefited. I would like to thank and highlight the following people for their wellsprings of suggestions:
- Sgt Paul Trinder asks me to speak for the first time about the shooting to his recruits so they may learn from my experience. I say “Yes”.
- Dave Stevenson asks if he can attend the recruit talk as he feels it will help make him be a better manager for me. I say “Yes”.
- Joel Palmer, who after seeing my attempt with PowerPoint to explain my lessons from the shooting to the recruits, invites me to a social function. I say “Yes”.
- At the social function, Joel purposely introduces me to Michael Alafaci, who specialises in coaching executives in public speaking. Michael asks me to sit down over coffee and explain what I was sharing with the recruits. I say “Yes”.
- Michael volunteers his time offering to coach me in speaking at no charge (he realises on a copper’s wage, I cannot afford his fees). I say “Yes”.
- Michael suggests I join Professional Speakers Australia (PSA) to continue my development. I say “Yes”.
- I learn of PSA’s Kerrie Nairn Scholarship to develop emerging speakers. Michael suggests I should go for this opportunity. I say “Yes”.
- I am honoured to be awarded the scholarship and along with a variety of courses, I am offered a mentor, Kevin Ryan. I say “Yes”.
- Kevin suggests some radical changes to my speaking. I say “Yes”. The scholarship goes for 12 months. Through Kevin’s amazing generosity, kindness, and friendship, he continues to advise and coach me to this day.
These connected series of suggestions, the wisdom, and generosity of each person mentioned here, helped facilitate my transition from my 30–year policing career to now being a full–time professional speaker.
The old saying, “You can lead a horse to water, but you can’t make it drink”, is one I am constantly reminded of from my journey in life. I now draw on this adage to offer support to those who may benefit from a kind word or suggestion.
WHEN YOU LEAD A HORSE TO WATER, AND WHEN IT DRINKS, MORE AND MORE OPPORTUNITIES, POSSIBILITIES, AND SUCCESSES OPEN THEIR DOORS
***
My 91–year–old–father Alan attends all my speaking engagements in Australia.
On May 16, 2023, I spoke at the itSMF conference in Adelaide.
The professional photographer engaged for this event, Jordan Graetz emailed the following, “It was an honour to listen to your presentation last week and it was my pleasure providing the (video) testimonial. I am a big believer in paying it forward and love to see people follow their passions (even if it’s one of the hardest things they ever do). I try to support good people whenever I can, and you fit the bill mate.“
Jordan freely provided all the photographs and captured a very special moment on film. This is the moment in my keynote when my father, Alan, stands and displays the Kerrie Nairn Scholarship plaque.
Audiences see and feel how my mum and dad, lived, experienced, and suffered every twist in my post–shooting journey. Thanks to people making suggestions, and me saying “Yes”, my father is now able to witness, hear and feel the joy of the goodness coming from sharing the journey we have been on with audiences from all walks of life.
I love and will forever cherish this photo. Thank you Jordan.
As you can see Jordan is an expert at his craft and you can connect, follow and engage with him here:
Instagram
LinkedIn
I hope my words shared in this post encourage you to take up the challenge when someone suggests a wise course of action – I hope you say “Yes” and see where this leads. Drink the water!!!
For inspiring keynotes and workshops, and to learn more about leading a horse to water and drinking from the wellspring, do contact me daryl@twiceshot.com.
Daryl Elliott Green | Award Winning Speaker
twiceshot.com
#inspiring #motivation #resilience #keynote #speaker
Through regular exercise! Just like building muscle through consistent workouts – consistent cerebral exercise is our method!
Through my TWICE SHOT speaking engagements, I address these important topics:
Resilience | Courageous Conversations | Leadership | Brave Decisions | PTSD and Mental Health
I consistently read the latest information, researching findings and theories on my topics of expertise.
Whilst professional speaking is an art that must be studied, practiced, and refined, so you can continue to improve your delivery and incorporate the latest developments within your field of work.
Attending the recent 2023 ‘Fresh’ convention for Professional Speakers Australia (PSA)— the peak body for Australian speakers—held in Melbourne, March 24-27, I was able to grow my knowledge and skills.
As Stephen Covey advocates in his legendary book “The 7 Habits of Highly Effective People”, I was following habit 7, ‘Sharpen the Saw.’ I was learning from the best of the best on the Australian and international speaking circuit.
The photograph included, taken at the PSA Gala Awards Dinner, features me with Helen MacDonald CSP, CVP, and Gary Nairn AO. Helen was for many years the chair of the prestigious Kerrie Nairn Scholarship, awarded to develop an emerging speaker, and named in honour of Gary’s late wife. Helen and Gary have had a profound positive influence on my life and speaking when in 2015 I was awarded the Kerrie Nairn Scholarship. This honour rapidly sharpened my saw!
Like all serious artists, I’m never completely satisfied with my presentations. This drive to improve keeps me sharp, keeps me learning, and keeps me at the forefront of my speaking topics. Hence, my audiences are highly engaged and enthusiastic – a ‘win-win’ for all involved!
For those aspiring to be a Professional Speaker, I strongly encourage you join Professional Speakers Australia to start your journey – the sharpening of your saw is guaranteed.
In closing, I enthusiastically congratulate Alfred Chidembo PhD who is PSA’s 2023 Kerrie Nairn Scholarship awardee. Alfred, I look very forward to following your scholarship journey and hearing you speak at PSA’s 2024 convention in Perth.
Daryl Elliott Green | Award Winning Speaker
twiceshot.com
#inspiring #motivation #resilience #keynote #speaker
I delivered a keynote on Thursday 16 March for the Information Technology Service Management Forum (itSMF) Australia Annual National Conference 2023.
Once again accompanied by my father Alan, I imparted learnings from my main TWICE SHOT topics of:
Resilience | Courageous Conversations | Leadership | Brave Decisions | PTSD and Mental Health
And the feedback was humbling…
“Daryl’s keynote at our annual national conference was impactful, insightful, and inspirational. The link between Daryl’s lived experiences to leadership, courage, resilience, and the power of human spirit coupled with his storytelling and presentation style had our delegates enthralled, engaged, and energised. If you are seeking a keynote or presentation that leaves you and your audience a little better off for having heard it, then Daryl is the person I would highly recommend.”
JANET HOLLING
Conference Director | itSMF Australia
Research and history show that whether the public or private sector, or the military sphere, staggering losses in blood and treasure continue to be accrued through decision paralysis – literally a fear of making a bad decision!
In a tumultuous police career spanning 30 years which included:
- Uniform and plain clothes policing investigating internet pedophiles
- The night of the shooting
- Returning to policing
- Two rounds of maxillofacial reconstruction surgery over 7 years
- Battling PTSD
- Incurring personal and professional opportunity costs from a Master’s Degree in Finance only to be crestfallen by the GFC
- Re-focusing on policing and career goals, being promoted three times and rising to the rank of Senior Sergeant
… I’ve had to make far more than my fair share of critical and life altering decisions. These could have crushed me or on the night of the shooting, led to the deaths of innocent people.
When we work hard, are persistent, and reflect on our failures and successes with the right mindset, we improve.
This has been my experience with decision making. I’ve realised and refined a simple but powerful process for making Brave Decisions – and it has stood the test of time!
- BREATHE AND CONCENTRATE ON STAYING SILENT
- Oxygen helps our brain function at its best, and focusing on staying silent helps clear our mind of useless clutter and outbursts. Rather than saying to ourselves ‘don’t panic’ or ‘stay calm’ – as often these words induce panic and anxiety, deep breaths are better at bringing calm.
- PRIORITISE AND EVALUATE OPTIONS
- This brings clarity, which is especially important in time critical situations. After prioritising, gather and consider all longer-term options, including courageous and radical possibilities.
- TAKE DECISIVE ACTION (THE MOST IMPORTANT STEP OF ALL)
- No decision at all – decision paralysis – is usually worse than a bad decision. Be brave and make bold decisions to implement priorities and give full force to your chosen option to drive them forward. With commitment and vigor on your part, you’ll get others onboard who’ll follow your confident lead.
FINAL REFLECTION: HOW WILL YOU FEEL ABOUT THIS DECISION IN YOUR TWILIGHT YEARS?
Kishwar Salam, a Senior Police Psychologist I once worked with said, “Your life endangering experience, the suffering and battles afterwards, have given you a life maturity and way of thinking far beyond your years.”
Here’s where my final piece of advice on the decision making model comes into play.
Throughout the process, think about how you will feel in your twilight years about the decision you make. Will you regret your timidity, or worse, your procrastination? Or will you sleep easy knowing you were bold and made a Brave Decision based on the best information you had to hand at the time?
When the chips are down and there’s no easy way to turn things around, you need to be equipped to make Brave Decisions.
Photograph courtesy of Jordan Graetz
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Daryl Elliott Green | Award Winning Speaker
twiceshot.com
#inspiring #motivation #resilience #keynote #speaker
I graphically delve into my actions after being shot:
- Exiting the police vehicle with my firearm drawn
- My hunt to confront the gunman
- The brave actions of the first officer on the scene
- The responding ambulances’ roles
- The manhunt and outcome for the offender
Next my father is interviewed. He explains the harrowing phone call received advising of my shooting.
Returning to the mic, I explore the ramifications for me: the first attempt to reconstruct my shattered mouth. Next decision time, can I put my police cap back on and return to policing. I do just that, but I am suffering PTSD, which is significantly aggravated by the unexpected failure of the first reconstruction.
But next, I share one of the most unexpected valuable lessons from the trauma. Undergoing a long series of procedures in the second attempt to reconstruct my mouth, I explain how one leader with acute emotional intelligence, the late Inspector Dave Stevenson, built trust, held courageous conversations, made suggestions, and was able to positively influence my life and future in the workplace.
Carrying a fear from the trauma, I realised to continue my police career, I needed to confront and attempt to overcome this. But to do this I needed the support of my Inspector. What I was proposing was risky and the easy decision was for my Inspector to dismiss my request. However, Dave made a brave decision, backed my idea and I went on to one of the most challenging yet most rewarding steps to my recovery. Listen in to hear about this compelling part of this chapter in my life.
My father Alan and I hope that by sharing this story with Gary, we can inspire others to adopt the selfless outstanding Dave Stevenson leadership style – to help mould leaders people want to follow, people can take their problems too, and people will go the extra mile for, when you need them to.
Listen, learn and enjoy.
I Catch KIllers with Gary Jubeline – TWICE SHOT Interview Part 2 of 2
Daryl Elliott Green | Award Winning Speaker
twiceshot.com
#inspiring #motivation #resilience #keynote #speaker
In this studio recorded podcast episode, I share how the events of the most fateful night of my 30-year police career—ambushed and shot at close range in the face and shoulder—unfolded. I explain my instinctive response, which is controlled by the brain’s amygdala, which has one of three choices when faced with a threat to survival – ‘fight, flight or freeze’.
Through dialogue and police recordings from that night, you will experience the raw emotions police officers endure when extreme violence is unexpectedly thrust upon us in the line of duty. From setting the stage, to the incident details and the aftermath – this compelling podcast will confront.
The aim of sharing my experience, guided by Gary, is to provide an appreciation of the human response when faced with sudden extreme violence or trauma. People’s immediate reactions to shootings, high speed car crashes, natural disasters, or similar events where one faces death, deserve to be understood and not judged. In such moments, split second decisions are driven by the immediate primitive survival mechanism built into every one of us, the amygdala, which in the heat of the moment – is calling the shots!
In the wake of life endangering events, too often criticism of peoples’ reactions follows which has the opportunity to add to the damage already visited upon the people who have actually lived the moment. In this podcast, I hope to close the divide for the audience between merely hearing of such events to illuminating the truth behind the instinctive reactions of those who lived the event. Such knowledge leads to better understanding and support for those whose lives are changed forever by extreme violence or trauma.
The interview’s frank discussion on the grim nature of policing and the ‘fight, flight or freeze’ response, to help society accept these realities and better support our police, underpins the conversation I was honoured to have with Gary.
For this I am grateful.
I Catch KIllers with Gary Jubeline – TWICE SHOT Interview Part 1 of 2
Daryl Elliott Green | Award Winning Speaker
twiceshot.com
#inspiring #motivation #resilience #keynote #speaker
Shot in the face and shoulder – less than a metre from the gunman
My life’s trajectory changed in an instant; a long journey of immense suffering, excruciating pain, and emotional turmoil unfolded.
In time, asking for help, receiving support from many quarters—none greater than my parents Alan and Eileen—and doing the hard work spanning more than a decade, I gradually rebuilt my life.
Over many frustrating years, I acquired hard life lessons throughout my recovery. One of those lessons remains with me on a daily basis when facing challenges and dealing with life in general. On the anniversary of the shooting, I have decided to share this lesson, which is a thought process, a technique to assist people, particularly when life becomes tough.
‘The 3-Part Thought Process’
Part 1: Learn from your past mistakes and leave them behind.
Anger, pity, and rumination are pointless, and cause distress. Learning from each mistake is empowering. Through not repeating them or choosing better choices in the future cultivated from your past mistakes, makes those mistakes incredibly valuable.
Part 2: Enjoy and truly embrace your present moment!
Be it walking in a green park, experiencing the sun on your back, the sweet scent of fauna all around, birds chirping, or skiing down a black run – think of nothing other than the enjoyment of this very moment with all your senses. Embrace with complete focus this time of happiness and immerse yourself in living this wonderful life moment.
Part 3: Plan and take positive steps to deal with inevitable changes to your future.
We will retire, battle health matters, and care for loved ones in their twilight years – it’s all part of the cycle of life. Don’t bury your head in the sand until these issues eventuate and overwhelm you. Plan and take action. Plan post career hobbies and activities. Engage in a healthier lifestyle through regular exercise and better food choices. Draft your will, EPOA, and End of Life Care Plan. Sound drastic? It is not! You will design a happier and easier future for yourself, and those whom you love.
Life is a journey; at times seemingly hard to enjoy. This ‘3-Part Thought Process’ saw me make great strides in dealing with the darkest times, unspeakable pain, turmoil, and disappointments. Adopting it will find you living a happier fulfilling life with much to look forward to daily and in the future.
On the anniversary of the shooting, this valuable hard learned lesson is my gift I share with you.
Daryl Elliott Green | Award Winning Speaker
twiceshot.com
#inspiring #motivation #resilience #keynote #speaker
In this episode I take the audience through the events of my own fateful night of extreme trauma, the resulting long road to recovery, and my transition to the professionally speaking platform where I now share my journey, learnings, and growth from being TWICE SHOT.
Enjoy this unique interview discussed from an American law enforcement perspective with retired Baltimore Police Sergeant John “Jay” Wiley: “Australian Police Officer Shot Twice, Including Face, Partners Shot Too. The Horrifying Story”.
Daryl Elliott Green | Award Winning Speaker
twiceshot.com
#inspiring #motivation #resilience #keynote #speaker
Accompanied by my father Alan, I shared many leadership lessons imparted by the amazing supportive leader, the late Inspector Dave Stevenson.
I shared one of the most memorable lessons. I was standing beside Dave on the police Academy oval, a place I could confide what was happening in my life, and received some wise advice.
This day, I turned to him. Choosing my words carefully, I said in a low soft voice, “Dave, you are the most respected leader I know. What is your secret?” He responded, “Greeny, it is really quite simple, I say please, thank you, and treat people how I like to be treated.”
Simple? Yes! A powerful leadership lesson? Extremely!
To learn more about the leadership style and legacy of Dave Stevenson I invite you to read the valediction I wrote about Dave for his family here: twiceshot.com/tribute.
Daryl Elliott Green | Award Winning Speaker
twiceshot.com
#inspiring #motivation #resilience #keynote #speaker
The big day arrives
We arrive at the venue early at the Australian Centre for the Moving Image, Federation Square. Dad is carrying my IT equipment. I’ve agreed to use APS’s laptop but I take mine just in case. IT and audio are the biggest headaches for speakers but once this is in place I relax and mingle with the other speakers. I’m delighted to meet child soldier Fablice Manirakiza, Olympian Libby Trickett and entrepreneur Leanne Faulkner, founder of Billie Goat Soap. They’re all friendly and each has an amazing background. As an athlete who’s suffered injuries, Libby immediately understands the seriousness of my injury, a meniscus root tear, and the frustration of going from an active fit person to someone laid up on the couch for months.
Daryl speaking with amazing Australians – Libby Trickett and Leanne Faulkner
My big brother Pete who lives in Cambridge, England, with his wife and two young sons, is my best mate and wholeheartedly supports my journey as a speaker. Unbeknown to me, he’s contacted one of his closest school friends, Jon Roberts, who now lives and teaches in Melbourne (and whose father, Mervin Roberts, was also a Queensland Police Officer. He retired as a Senior Sergeant in 1980s). Jon has made the effort to come to the talk. This is a lovely surprise not only for me, but for Dad, as Jon was always at our place when we were kids. This truly is a special reunion but there’s another special reunion to come, which you’ll discover when you watch the YouTube clip of the talk.
Family friend Jon Roberts
It’s time
My name is announced. I hobble up to the stage and hand off my crutches to an assistant. I settle myself on a stool before I commence my talk.
After my bio is read I’m called up to speak
The film of the talk tells best how it went down… please watch, enjoy and listen to how psychologists can make an amazing difference to people’s lives. Click on the image below to watch the talk.
On reflection
It turns out to be one of the most amazing talks I’ve delivered ̶ the journey to get there, the support and love of my father and the chance to thank the Queensland Police Service psychologist who has been instrumental in my journey of recovery. I thank this man for what he did for me but also for my family. Anyone who’s experienced trauma knows it’s not just the person directly affected, it’s their entire loving family who feel the shock waves for years afterwards.
After speaking I chat with the amazing Libby Trickett
Enjoying a quiet ale at the Young & Jackson Hotel with Dad and Jon
Qantas Ground Transport make the journey home a little easier
On the flight home I give Dad a thumbs up for a job well done
As for the stool that made all this possible, you’ll be pleased to know it made its way back safely to Brisbane in that one big travel bag. Dad and I made it back in one piece too 😊
